At Ines Renders, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we handle shipping and delivery.
1. Shipping Method
- All orders are delivered through reliable courier partners.
- We operate on a cash on delivery (COD) basis only.
2. Shipping Areas
- We offer worldwide shipping. Delivery times may vary depending on the destination.
3. Order Processing Time
- Orders are typically processed within 1–2 business days after confirmation.
- You will receive a notification once your order has been shipped.
4. Delivery Time
- Standard delivery may take 7–15 business days, depending on your location.
- Delivery times are estimates and may be affected by factors beyond our control, such as customs delays, holidays, or courier disruptions.
5. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Any applicable customs duties or taxes are the responsibility of the recipient.
6. Order Tracking
- Once your order is shipped, we will provide tracking information via email to help you monitor your delivery.
7. Lost or Damaged Items
- If your order is lost or arrives damaged, please contact us immediately at [email protected]. We will assist you in resolving the issue promptly.
8. Contact Information
For any questions regarding shipping, delivery, or tracking, please contact us at [email protected]